Stakeholder Management 20Q Test

Question 1 of 20

1. Life Series publication project is on track with Seven out of Eleven work packages completed on time. In one of the status meetings Joseph Vijay, the sponsor requests that a change be implemented within the initial deadline. When the impact is analyzed, Madhav the PM realizes that the resources working on the deliverables are not happy with the change and want to roll out from the project. A detailed discussion with them indicates that they have had issues that have been outstanding for a while, and this change has triggered their decision. As the project manager what is Madhav's best option now?

1. Try to find Replacement for the resources

2. Manage the issue through the issue log

3. Remove these resources from the project

4. Provide immediate assistance to the resources

Question 1 of 20

Question 2 of 20

2. You are currently carrying out activities to manage stakeholder Engagement. What tool are you not likely to use?

1. Enterprise Environmental Factors

2. Interpersonal Skills

3. Management Skills

4. Communication Methods

Question 2 of 20

Question 3 of 20

3. Shelly is in mid of a project and some stakeholders have informed her that their needs have changed on the project. Now shelly is required to adjust her strategy and plans for engaging stakeholders for the remaining project. What process is shelly currently in?

1. Identify Stakeholder Engagement

2. Manage Stakeholder Engagement

3. Control Stakholder Engagement

4. Plan Stakeholder Engagement

Question 3 of 20

Question 4 of 20

4. Which among the following is not a valid Model to classify Stakeholders?

1. Power/impact

2. Power/Interest

3. Salience Model

4. Power/Influence

Question 4 of 20

Question 5 of 20

5. Padma Kiran is using automated tools on her project to capture all change requests made by stakeholders. However, a senior manager, who is also a key stakeholder, recently complained that his change requests were not getting addressed. When Padma Kiran checked the change log, she saw that his requests have a 'completed' status. After doing a little more research, Padma learns that the stakeholder is not getting informed about the status of change requests even though the communication channels are in place. In this context, which of the following project processes is not functioning as designed ?

1. Plan Communications Management

2. Control Stakeholder Engagement

3. Perform Integrated Change Control

4. Identify Stakeholders

Question 5 of 20

Question 6 of 20

6. You are working on the Plan Stakeholder Management process. The document which will provide the list of project stakeholders is

1. Stakeholder Register

2. Project Management Plan

3. Organisational Process Assets

4. Enterprise Environmental Factors

Question 6 of 20

Question 7 of 20

7. Dwane Johnsons team is based in several countries and he is also dealing with many stakeholders from around the world. The project is expected to last over a year. Some stakeholders are constantly traveling or have limited access to email. All stakeholders meet at the end of the first quarter for a first review and in this meeting, Dwane learns that a number of stakeholders have not been receiving any updates on the project progress. How could Dwane have avoided this situation?

1. There is always a bunch of people who will complain about every little thing. It is best to ignore this

2. There was no way to avoid this situation as Dwane has done all that he could have.

3. By meeting the stakeholders personally to inform them about the project progress

4. By maintaining a stakeholder register

Question 7 of 20

Question 8 of 20

8. Which of the following is NOT the responsibility of a project manager?

1. Obtaining stakeholder sign-offs after finalising requirements.

2. Enquiring with stakeholders about their expectations and requirements.

3. Selecting all the stakeholders for a project.

4. Creating the stakeholder register.

Question 8 of 20

Question 9 of 20

9. The Ability of Stakeholders to influence the project is typically highest at which stage?

1. Initiation

2. Planning

3. Controlling

4. Execution

Question 9 of 20

Question 10 of 20

10. Increasing or Maintaining the efficiency and effectiveness of Stakeholder engagement activities is a key benefit of which process?

1. Identify Stakeholders

2. Manage Stakeholder Engagement

3. Plan Stakeholder Management

4. Control Stakeholder Engagement

Question 10 of 20

Question 11 of 20

11. Sunil Srinivasan is managing a website development project. After performing initial project planning, he is informed that a few of the stakeholders now require different information to be provided to them than initially planned. They also reported being comfortable with different communication methods. In addition, Sunil learned that a few stakeholders hold significantly more power than was initially estimated. What should Sunil do now?

1. Update the Stakeholder Management Strategy as part of Identify Stakeholders process

2. Update the Stakeholder Management Strategy during the Control Stakeholder Engagement process

3. Update the Stakeholder Management Strategy as part of Plan Communications Management process

4. Update the Stakeholder Management Strategy as part of Plan Stakeholder Management process

Question 11 of 20

Question 12 of 20

12. Barry Jereb who is the sponsor of your project provides you with the list of the project's key stakeholders and asks you to gather requirements immediately. What should be your next step as a project manager if you have just developed the charter?

1. Develop a stakeholder management plan

2. Prepare a power/interest matrix for key stakeholders

3. Start working on requirements gathering

4. Start interviewing key stakeholders to identify any remaining stakeholders

Question 12 of 20

Question 13 of 20

13. Davis is working as a project manager and know that stakeholder participation is critical for project success. While meeting with his project team, Prashanth a team member raises concerns over the behaviour of a key stakeholder. Prashanth complains that the particular stakeholder is causing delays by overdoing quality checks after each deliverable submission. What should Davis do now?

1. Escalate this issue to the project sponsor

2. Work with the team member to fully understand the specifics of his complaint

3. Let the team member work with the stakeholder

4. Conduct an immediate meeting with the stakeholder and the team member

Question 13 of 20

Question 14 of 20

14. You are a project Manager with a leading MNC in Dubai. You are currently in the Identify Stakeholder process. What would be the output from your current work?

1. Stakeholder Log

2. Update Organisation Process Assets

3. Stakeholder Register

4. Stakeholder Analysis

Question 14 of 20

Question 15 of 20

15. Which of the following is not a constituent of the stakeholder management plan?

1. Scope and impact of change to stakeholders.

2. Information to be distributed to stakeholders.

3. Stakeholder management strategy.

4. List of issues identified during stakeholder engagement.

Question 15 of 20

Question 16 of 20

16. Your project team is working on engaging project stakeholders with the project. The objective of effectively keeping the project stakeholders engaged with the project is

1. To demotivate the negative stakeholders

2. Using consistent project management methodology across organizational projects.

3. To motivate the project team members.

4. To manage their expectations and to ultimately achieve the project objectives

Question 16 of 20

Question 17 of 20

17. You have been assigned as a project manager of a large project and have a PMO for the project. Your project management team wants to access historical information about stakeholder engagement in previous projects. This will be available in

1. Stakeholder Register

2. Enterprise Environmental Factors

3. Project Charter

4. Organizational process assets

Question 17 of 20

Question 18 of 20

18. Which among the following is not a valide Engagement Level of Stakeholder?

1. Neutral

2. Engaged

3. Resistant

4. Unaware

Question 18 of 20

Question 19 of 20

19. Which of the following is not a benefit of managing stakeholder expectations?

1. Gold plating is controlled

2. Scope creep is controlled

3. Risks are controlled

4. Deliverables are approved

Question 19 of 20

Question 20 of 20

20. You are currently in Plan Stakeholder Management Process. Identify the incorrect Input from the following options

1. Enterprise Environmental Factors

2. Project Management Plan

3. Stakeholder Management Plan

4. Stakeholder Register

Question 20 of 20