This is a 20-question, unlimited time exam on quality management knowledge area of PMBoK.

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Question 1 of 20

1. Sally a project manager with Microsoft is overwhelmed with problems in her project. She would like to identify the root cause of the problems in order to determine where to focus her efforts. Among the tools provided in the below list which would be the most appropriate for Sally to use?
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Question 1 of 20

Question 2 of 20

2. Raghavendra is a key player in Quality Assurance Team. Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. Seven continuous data points that are within the upper and lower control limit of a control chart are called as:
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Question 2 of 20

Question 3 of 20

3. Michael has been managing an IT development project. He is currently auditing the quality requirements and results from quality control measurements. Which of the following is true about project costs?
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Question 3 of 20

Question 4 of 20

4. You have newly joined as a Project Manager for a Product Based Firm. You are required to take several key Quality related decisions. You have been interviewing different stakeholders over the past few weeks and are now in a very good position to start analyzing the processes. What should you do next?
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Question 4 of 20

Question 5 of 20

5. You are working on a Mobile Phone Screen Glass Manufacturing project where quality and precision is important for receiving stakeholder approval. Your project team measured several Screen Glasses and found that they all conform to the quality standard. Which of the following techniques inspects each sample item for its conformance to quality requirements and records the results?
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Question 5 of 20

Question 6 of 20

6. Joe is in the mid of a major hotel construction project. The foundation and the pillars are in place, now a senior manager shares his worries with Joe about the project not being able to meet the quality standards. What should Joe do in this situation?
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Question 6 of 20

Question 7 of 20

7. Nag is a Quality Analyst and performing quality management on a project, he is working on control quality process. All of the following are Tools and techniques of control quality process except:
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Question 7 of 20

Question 8 of 20

8. After your PMP Certification, you are now proudly preparing your Quality Management Plan. You are now having an uphill task to identify a tool that can demonstrate the relationship between events and their resulting effects. The tool must also show the events that can cause a negative effect on Quality. From the below list choose the one that would be an accurate fit for your purpose.
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Question 8 of 20

Question 9 of 20

9. Cost of Quality refers to the total cost of the conformance work and non-conformance work that should be done as a compensatory effort. Which quality technique should you use in your Quality Management Plan if you wish to analyse all possible process points of failure and the potential impact they may have?
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Question 9 of 20

Question 10 of 20

10. After obtaining the requirements from stakeholders, Manoj a project manager is analysing the requirements in detail and as part of it, he is determining the factors that might affect specific quality variables and how to manage them. Which process is Manoj involved in?
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Question 10 of 20

Question 11 of 20

11. Being a project manager one of your task would be to measure performance. You have to carry out an industry survey and define a standard against which you can measure the performance in your own project. Which technique would you be using to do so?
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Question 11 of 20

Question 12 of 20

12. Brainstorming is a technique used to generate ideas; You are a newly certified PMP and have joined a team. You have been assigned the task of brainstorming and removing unnecessary tools not useful in planning quality management. Which tool from the below list would you remove?
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Question 12 of 20

Question 13 of 20

13. Quality is responsibility of every individual in a team. Quality Assurance activities on a project should not be performed by which group?
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Question 13 of 20

Question 14 of 20

14.

As a project manager, it would be a good practice for you to find out all policies prescribed by the organization upfront at the start of the project. Then critically evaluate the tools and techniques from a cost-benefit perspective to your specific project. What is the purpose of control limits in control charts which is one of the quality planning tools?

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Question 14 of 20

Question 15 of 20

15. Ajay a project manager in the executing phase is working on performing Quality Assurance process; which one of the following is not an output of this process?
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Question 15 of 20

Question 16 of 20

16. Your organisation is focused on producing good quality deliverables for the customers. Quality metrics establish an agreement between stakeholders and development team on how quality will be measured. During the last quality planning meeting, there was a disagreement between the stakeholders and your team. Quality metrics, policies and standards are established in:
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Question 16 of 20

Question 17 of 20

17. One of the Projects executed at Rockwell Automation has faced major problems in the quality of its deliverables. Quality Management plan is a component of the project management plan that describes how the organization quality policies will be implemented. Senior Management now states that quality is the most important constraint in the project. If one more quality problem were to occur, what would be the best thing for you to do assuming you are the project manager?
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Question 17 of 20

Question 18 of 20

18. You are working in a lean manufacturing environment in which the watchword is Just-in-time (JIT). After successfully completing your PMP exam you are now asked to select tools and techniques to implement a Quality Assurance Program. Which T&T from the below list would not be appropriate for this purpose?
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Question 18 of 20

Question 19 of 20

19.

Suresh an uncertified project manager runs a project having high warranty and inventory costs, due to non-conformance. What's the best advice you can offer to Suresh after your PMP Certification?

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Question 19 of 20

Question 20 of 20

20.

Barry, your project sponsor wants to ensure that your project's end-product will be of very high quality and is, therefore, ready to invest in quality improvements. He also mentioned that investing in high quality has its returns and hence his decision is justified. This process of comparing quality investment to potential returns is called:

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Question 20 of 20