10.1 Plan Communication management
10.1 Plan Communications Management
| Inputs | Tools and techniques | Outputs |
|---|---|---|
| Project management plan | Communication requirements analysis | Communications management plan |
| Stakeholder register | Communication technology | Project documents updates |
| Enterprise environmental factors | Communication models | |
| Organizational process assets | Communiation methods | |
| Meetings |
Inputs
Project management plan
Stakeholder register
Enterprise Environmental Factors
Organizational Process Assets
Please refer to the common ITTOs
Tools and Techniques
Communication requirement analysis
The maximum possible number of communication channels is n (n-1)/2 where n is the number of stakeholders
Communication technology
Email, Internal project management software, websites, video conferencing are all examples of communication technology
Communication models
The sender receiver model – Encode-Transmit-Decode-Acknowledge-Feedback/Response. This is also called the basic communication model.
Communication methods
Interactive, push and pull
Meetings
Please refer to the common ITTO section
Output
Communication management plan
The communications management plan is a component of the project management plan that describes how project communications will be planned, structured, monitored, and controlled.
Project document updates
10.2 Manage communications
10.2 Manage Communications
| Inputs | Tools and techniques | Outputs |
|---|---|---|
| Communications management plan | Communication technology | Project communications |
| Work performance reports | Communication models | Project management plan updates |
| Enterprise environmental factors | Communiation methods | Project documents updates |
| Organizational process assets | Information management systems | Organizational process assets updates |
| Performance reporting |
Input
Communication management plan
Work performance reports
Enterprise Environmental Factors
Organizational Process Assets
Please refer to the common ITTO section.
Tools and Techniques
Communication technology
Email, Internal project management software, websites, video conferencing are all examples of communication technology
Communication models
The sender receiver model – Encode-Transmit-Decode-Acknowledge-Feedback/Response. This is also called the basic communication model.
Communication methods
Interactive, push and pull
Information management systems
Performance reporting
Performance reporting is the act of collecting and distributing performance information, including status reports, progress measurements, and forecasts. Performance reporting involves the periodic collection and analysis of baseline versus actual data to understand and communicate the project progress and performance as well as to forecast the project results.
Output
Project communications
The work performance reports are distributed to the stakeholders using the communication methods in this process. The Manage Communications process involves the activities that are required for information to be created, distributed, received, acknowledged, and understood.
Project management plan updates
Project document updates
Organizational process assets updates
10.3 Monitor communications
10.3 Control Communications
| Inputs | Tools and techniques | Outputs |
|---|---|---|
| Project management plan | Information management systems | Work performance information |
| Project communications | Expert judgment | Change requests |
| Issue log | Meetings | Project management plan updates |
| Work performance data | Project documents updates | |
| Organizational process assets | Organizational process assets updates |
Input
Project management plan
Project communications
Issue log
Work performance data
Organizational process assets
Tools and Techniques
Information management systems
Expert judgment
Meetings
Output
Work performance information
Change requests
Project management plan updates
Project Document Updates
OPA updates
Please refer to previous sections and common ITTOs
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